DTP File Recovery Service


We may be able to recover your corrupt InDesign or QuarkXPress files

Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXPress files. Some error messages that you might have received which indicate a file is corrupt include:
Error code 4, Error code 5, Error code 6, Database error, Bad file format -39, Cannot open file, and others

How do I begin the File Recovery Process?

Step 1: Pay the File Analysis Fee of $49 USD / €49 / £42 / $69 CAD. The fee is non-refundable.
Additional Payment is due upon a successful recovery*.
Step 2: After paying, you will receive a link to our Bad File Submission Form
Step 3: Compress the bad file and submit it with the form (no fonts or images required)

Start the File Analysis

What happens next?

Markzware will get back to you, generally within an hour or two** after you submit the form.

How much will it cost if recovered?

No-cure, no additional charges.
Only pay the Fixed File Fee when recovery is successful.

File Size Price
500-1000 MB $199 USD / €199 / £169 / $281 CAD
201-500 MB $149 USD / €149 / £127 / $210 CAD
101-200 MB $129 USD / €129 / £110 / $182 CAD
0-100 MB $99 USD / €99 / £84 / $140 CAD

Read about Markzware’s File Recovery success stories from other InDesign and QuarkXPress users.

Do you have questions about the Markzware File Recovery Service? Then please contact Markzware today by emailing sales@markzware.com
* Recovery of 50% of the document
** Markzware’s Bad File Recovery Service is handled by recovery technicians at Markzware’s European office. They do work late into the evening and generally you will get a response within an hour or two. During off business hours a reply can take up to 48 hours.