DTP File Recovery Service
We may be able to recover your corrupt InDesign or QuarkXPress files
Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXPress files. Some error messages that you might have received which indicate a file is corrupt include:
Error code 4, Error code 5, Error code 6, Database error, Bad file format -39, Cannot open file, and others
How do I begin the File Recovery Process?
Step 1: Pay the File Analysis Fee of $49 USD / €49 / £36 / $69 CAD. The fee is non-refundable.
Additional Payment is due upon a successful recovery*.
Step 2: After paying, you will receive a link to our Bad File Submission Form
Step 3: Compress the bad file and submit it with the form (no fonts or images required)
What happens next?
Markzware will get back to you, generally within an hour or two** after you submit the form.
How much will it cost if recovered?
No-cure, no additional charges.
Only pay the Fixed File Fee when recovery is successful.
|500-1000 MB||$199 USD / €199 / £147 / $281 CAD|
|201-500 MB||$149 USD / €149 / £110 / $210 CAD|
|101-200 MB||$129 USD / €129 / £95 / $182 CAD|
|0-100 MB||$99 USD / €99 / £73 / $140 CAD|
Do you have questions about the Markzware File Recovery Service? Then please contact Markzware today by emailing firstname.lastname@example.org
* Recovery of 50% of the document
** Markzware’s Bad File Recovery Service is handled by recovery technicians at Markzware’s European office. They do work late into the evening and generally you will get a response within an hour or two. During off business hours a reply can take up to 48 hours.