DTP File Recovery Service
We may be able to recover your corrupt InDesign or QuarkXPress files
Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXpress files. Some errors message that you might have received that indicate a file is corrupt include:
- Error code 4
- Error code 5
- Error code 6
- Database error
- Bad file format -39
- Cannot open file
- and others
How do I begin the File Recovery Process?
Step 1: Pay the Bad File In-Take Fee of $19 USD / €19 / £15 / $22 CAD. The fee is non-refundable.
Step 2: After paying you will receive a link to our Bad File Submission Form
Step 3: Compress the bad file and submit it with the form (no fonts or images required)
Additional Payment is due upon a successful recovery*.
What happens next?
Markzware will get back to you, generally within an hour or two** after submitting the form.
No-cure, no additional charges.
Only pay the Fixed File Fee when recovery is successful.
|0-100 MB||$99 USD / €99 / £78 / $117 CAD|
|101-200 MB||$129 USD / €129 / £102 / $152 CAD|
|201-500 MB||$149 USD / €149 / £118 / $176 CAD|
|500-1 GB||$199 USD / €199 / £157 / $235 CAD|
Do you have questions about the Markzware File Recovery Service? Then please contact Markzware today by emailing firstname.lastname@example.org
* Recovery of 50% of the document
** Markzware’s Bad File Recovery Service is handled by recovery technicians at Markzware’s European office. They do work late into the evening and generally you will get a response within an hour or two. Durring off business hours a reply can take up to 48 hours.