ONLINE STORE SUPPORT

You can find support, service and troubleshooting resources by selecting from the options below. Our Support staff is dedicated to your total satisfaction. Yet every situation is different, so some situations may take longer than others to resolve. If you purchased your product from a Reseller, please contact them directly about any questions related to your transaction.

Avangate myAccount: Your Markzware Customer Portal
Do it all in one place! Review order history, retrieve missing serial numbers & get the latest upgrades for your Markzware products. The best part is that your Customer Portal is automatically created when you place your first order. So chances are, you already have one! Click here to find out…

• User Name: email address used in transaction
• Password: most recent transaction ID number (can be found on your invoice or notification email)

Check Current Order Status
This tool provides real-time tracking of order status.

• User Name: email address used in transaction
• Password: most recent transaction ID number (can be found on your invoice or notification email)

Lookup Previous Transactions
This tool allows you to search for information on past transactions, providing a detailed summary via email. Search using:

• First & last four digits of credit card used
• Transaction currency & total

Request for Return
If you feel you need to return a purchase or receive a refund, please send an Email to the Avangate support team, at: support@avangate.com.