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Store Support


Having trouble with our Online Store?
Find solutions here.

 

You can find support, service and troubleshooting resources by selecting from the following options. Our Support staff is dedicated to your total satisfaction. Yet, every situation is different, so some situations may take longer than others to resolve. If you purchased your product from a Reseller, please contact them directly about any questions related to your transaction.
 

Markzware Customer Portal: Avangate myAccount

Get Markzware online store help all in one place! Review order history, retrieve missing serial numbers and get the latest upgrades for your Markzware products. The best part is that, when you place your first order, your Markzware Customer Portal is automatically created. So you may already have one! Check your Markzware Customer Portal.

  • User Name: email address used in transaction
  • Password: most recent transaction ID number (can be found on your invoice or notification email, or click Forgot Password link)

Check Current Order Status

This tool provides real-time tracking of order status.

  • User Name: email address used in transaction
  • Password: most recent transaction ID number (can be found on your invoice or notification email)

Lookup Previous Transactions

This tool allows you to search for information on past transactions, providing a detailed summary via email. Search using:

  • First & last four digits of credit card used
  • Transaction currency & total

Contact

For online payment related issues, order status and transactions:
United States: 888-247-1614
Outside United States: +31 88 000 0008
Email: support@avangate.com

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