Trouble Ticket

Open a Trouble Ticket to report a bug or problem with a product.


Please complete the following form and a Markzware representative will contact you shortly. If you are encountering a file that will not convert or open, please make sure to compress the file or job as a .ZIP file and submit the file along with this Tech Support request. You can select and upload a file for us to test, at the bottom of the form.

Customer Information

First Name
Last Name
Email Address
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Technical Information

Markzware Product
Product Version
Main Application
Operating System
Type of Problem
License ID
Click here to retrieve a lost License

Upload File

If you are having trouble with a specific file please include it below. Or if you have a crash log that you can send us, this is of immense help.

Document Type
Upload Document (Max 1GB)
Submit Trouble Ticket