Good news- Solution below!
That was the bad InDesign error message a customer’s InDesign file was giving us. They thought they had a corrupt InDesign file; and it might still be. But what does this rather broad Adobe InDesign error message mean?
From a few Google searches, I see, oddly enough, that many will get this Adobe InDesign error message, when trying to open a version of QuarkXPress higher than v4.11, which Adobe cannot handle. (Markzware Q2ID can, of course, convert QuarkXPress right into Adobe InDesign.) Yet this message also seems to come up at other inappropriate times, as if the file is really damaged. So what is going on?
Then the solution appeared; which I figured as much, for the file is not recognized. Something happened to the files, maybe due to email or a file server, which can add bytes to the beginning of a file. Removing those extra bytes can save the file, so that it can be opened, as shown in this video when we tried this on a customer’s file. (And I thought Type & Creator problems were gone on the Mac since Apple OS X!):
So, now you, too, can stop nasty problems with Adobe InDesign.
For more information on Adobe-compatible products, visit the Markzware Products page today!