InDesign Document Cannot Open? Use Markzware DTP File Recovery Service

Your InDesign document cannot open? Use the Markzware DTP File Recovery Service to open Adobe InDesign CS or CC files, after you get an error message:

Sometimes, if an Adobe InDesign plugin is missing, an INDD file may not open. There are ways that desktop publishing (DTP) users can recover InDesign files for their graphic communications.

Markzware delivers high quality solutions that help print, publishing and graphic arts customers to reap the benefits of a more productive and efficient workflow. Markzware’s DTP File Recovery Service serves customers who could use a helping hand with InDesign CS, InDesign CC, or QuarkXPress files.

Lift your InDesign file burden and reclaim your content. Learn more about Markzware’s file recovery service, by watching this video:

InDesign Document Cannot Open? Use Markzware DTP File Recovery Service


Markzware’s reliable DTP File Recovery Service can help you to open InDesign and recover your document’s content, so that you will be able to use it.

Not all document creators handle layout design with the same seasoned expertise as your workflow does. You may receive an INDD document from a customer that won’t open on your system or is not compatible with your version of InDesign.

“Thank you for recovering our file. Your service and capability is extraordinary, even beyond what Adobe themselves could accomplish. Very much appreciated.”
– David Macamay, Graphic Designer

Benefits of Using Markzware’s DTP File Recovery Service
• save time, rather than spend hours, struggling to open the file.
• use a single service for file recovery, eliminating the need for multiple recovery solutions.
• receive status updates and notification of analysis completion.
• have peace of mind, since Markzware has a proven record for successful file recovery.
• save effort, by following the simple instructions on the DTP File Recovery Service page.

If You Get an “InDesign Error Cannot Open” Message and Your
InDesign Document Cannot Open, Use Markzware DTP File Recovery Service:

If You Get an

The DTP File Recovery Service provides an enhanced level of InDesign Creative Suite & Creative Cloud file recovery for document producers. Markzware‘s innovation addresses the recovery of your InDesign content, offering peace of mind.

Markzware can recover files in Adobe InDesign versions, including:
• InDesign CC 2017
• InDesign CC 2015
• InDesign CC 2014
• InDesign CC
• InDesign CS6
• InDesign CS5.5
• InDesign CS5
• and more

Example of an InDesign Error Message That May Appear when Your
InDesign Document Cannot Open:

Adobe InDesign INDD Cannot Open the File

DTPers need to be able to reach their file content, in order to produce the document requested by their customer. Otherwise, the customer may not be pleased. If you can’t reach your InDesign file content, use the DTP File Recovery Service.

Error Messages You May See when faced with a corrupted InDesign file:
• Error code 4
• Error code 5
• Error code 6
• Database error
• Cannot open the file
• An unknown error has occurred
• Adobe InDesign may not support the file format
• The file is damaged and cannot be recovered
• a plug-in that supports the file format may be missing
• Cannot open file because it was saved in a newer version of Adobe InDesign CC
• and others

When creative professionals consider DTP solutions, they would do well to take file recovery into account. Markzware is happy to extend the opportunity for you to use the DTP File Recovery Service for your document production workflow.


How to Use Markzware’s DTP File Recovery Service
• Pay the non-refundable File Analysis Fee. You make additional payment upon successful file recovery. (Pricing is on the DTP File Recovery Service page.)
• Compress the bad file and submit it with our “bad file” submission form, via the link we provide you. (No need to include fonts or images.)

Markzware’s DTP File Recovery Service has a great success record and may be the solution to your file recovery issues. If you have questions about the service, please email sales@markzware.com. Markzware is also here to support you when you buy any Markzware DTP solution, for which you can shop via the Products page.

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InDesign Document Cannot Open? Use Markzware DTP File Recovery Service

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