Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXPress files. You might receive an indication that your file is corrupt, when you see an error message, such as:
Follow the 5 easy steps below.
“I went to save my file, and poof “Indesign has quit unexpectedly”…upon restart I found the file was corrupt and would crash my InDesign application every time I attempted to open it. David at Markzware responded quickly and restored my file to pretty much it’s original “glory”. Worth every penny! Thank you!”
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A big thank you to markzware for providing this service.
If this company did not exist I would of lost an entire product catalogue. Thankfully the team managed to fix the file with only a few minor errors - a file which adobe deemed 'unrepairable' after having sent it to them first to try and fix.
Also, the process was very quick!
My nightmare scenario happened: I had completed my digital file, full of beautiful, hand-drawn graphics, and meaningful copy. As I was compiling it into one file, InDesign crashed. My entire file was corrupted, and I had foolishly not saved a backup before attempting to compile. I tried so many of the tips recommended on forums: saving the file as an .idml, trying to open the file as a copy, installing programs to try retrieving copies of old files... Nothing worked. Feeling defeated, I reached out to Markzware on Sunday, and no joke, they got back to me the very next day. I was able to get a majority of my file back, which saved me SO much rework. Thank you for working your magic David Dilling, you sweet angel tech! <3
Crashed file. Makes the hair stand on your neck and sick to your stomach. Especially if you are down to final corrections. They saved me days of work and walked me through each step. Crashed on Friday night and I was back up Monday morning. David is a wizard in the Gandolph order. Thank you!
Excellent work, fast and effective. The price is worth it.
i really appreciate your work
Thanks for for quick - and positive - response David, very much appreciated. You must get a lot of very thankful customers, like us…
Amazing!! My InDesign file suddenly crashed and I could no longer open it. Every time I tried it would crash. Markzware fixed my file as soon as they received it saving my final assignment for my degree! 5 months worth of work saved, thank you so much!!
With the Pandemic going on, I moved my workstation home... except for my external hard drive. Something went haywire and corrupted my InDesign file I had been working on for a month and all that work was lost, no backup. I sent them my file and they fixed it within a few hours. There definitely was some memory loss, but it saved me a ton of time not needing to recreate everything.
Thanks a lot, you have saved me a week's worth of work on a book which was lost because InDesign is such a buggy software.
Thank you so much for that! I already tried all the methods I can search, even the staff from Adobe said it cannot be fixed. Thank you for your service, I wouldn’t have finished my folio without your help.
We had an InDesign file that decided to not open. Sent the file in, (which was super-easy) and they magically fixed it. If I calculate the cost of someone on my team to recreate the entire 80 page document, the cost for recovery is a bargain! Thank you - hopefully I won't need your services again, but if I do, I am glad you are here.