Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXPress files. You might receive an indication that your file is corrupt, when you see an error message, such as:
• Error code 4 • Bad file format -39
• Error code 5 • Cannot open
• Error code 6 • Database error
“Crash Crash Crash went my fatal error Indesign file after 4 solid days of work!!! Thank you so much….. file fixed and returned in under 12hrs!!!! Lifesavers”
“I went to save my file, and poof “Indesign has quit unexpectedly”…upon restart I found the file was corrupt and would crash my InDesign application every time I attempted to open it. David at Markzware responded quickly and restored my file to pretty much it’s original “glory”. Worth every penny! Thank you!”
“Quick and efficient! Best service ever, they recovered a corrupted InDesign CC 2015 file in just one hour. If you have similar issues get in touch, they’ll save you!!!!”
Submit your review
I would have paid *almost any price to get my file recovered. I can guarantee you I reached out to Adobe to recover the file, they responded after 12hr and were unable to recover my "damaged" InDesign file; however MARKZWARE was able to fix it! Got it recovered ASAP. Whole process took like 2hrs in total? Anways, worth the money, great stuff!
I was under an EXTREMELY tight deadline to get a 100 page catalog done - and finished it right under the wire… Unfortunately, InDesign crashed while saving it, and completely corrupted the indd! It was DEAD. InDesign would crash every time I tried to open the file. I tried to contact Adobe’s specialists, but got auto-replies that they were out for WEEKS. I heard Markzware could help, so I quickly paid the fees and within a few hours I had the catalog back!! THANK YOUUUUUU
Far and above met my expectations. I had a Quark file needing converted to InDesign and an InDesign file that was corrupt. Both files contained weeks worth of work! They fixed both files in less than two hours. I was so happy I was on the verge of happy tears. They are Gods!
They saved a 860 pages book ready to be published, damaged and recovered in a few hours.
THANK YOU SO MUCH! I thought my book was a complete loss (my child totaled my laptop and I foolishly didn't have my book backed up). This is amazing.
English : I got a very big undefined problem document when i launch my document indesign it was blocked. I search alot in google to find the problem but i found nothing. I tought it was impossible to get back this document but they fixed it. Thanks to the support david he is very cool and respectfull (sorry for my bad english im french )
French : Si des français passent par là , j'ai eu un probleme lorsque j'ouvrais mon document sur indesign ( un dossier de 50 pages ) ca me marquait : Indesign ne parvient pas à effectuer l'opération demandée sur le fichier " document indéterminé" . J'ai regardé sur le net mais rien ... Et j'ai même appelé le support adobe il ma dit que ma demande à été transmit et fallait attendre genre 2-3 semaines. Donc je suis tombé marksware et ils ont réussi à résoudre le probleme. J'ai récup mon fichier indesign. Merci !
Thanks for the kind words, Younes. I assure you, your English is much better than our French, you have nothing to be sorry about.
Amazing!!!! Quick and friendly. I thought my file was gone - you saved me 12 hours of having to redo the entire project. I can't thank you enough!!!
I panicked. My master InDesign file crashed and then was totally damaged on my end. I didn't know what to do and stumbled on this service. They were able to restore 2 weeks of work in under a day. Nothing was lost. Hope this problem never happens again but keeping this site bookmarked.
I have sent a file that I could not and the problem was fixed in a matter of minutes !! thank you
Such a lifesaver! After finishing my new book, InDesign crashed and I could no longer open my file - all that work was gone! I sent my corrupted file over to the team and they were able to restore it and save me a lot of heartache, thank you so much!