Markzware provides a DTP (Desktop Publishing) file recovery service for bad or corrupt Adobe InDesign and QuarkXPress files. You might receive an indication that your file is corrupt, when you see an error message, such as:
Follow the 5 easy steps below.
“I went to save my file, and poof “Indesign has quit unexpectedly”…upon restart I found the file was corrupt and would crash my InDesign application every time I attempted to open it. David at Markzware responded quickly and restored my file to pretty much it’s original “glory”. Worth every penny! Thank you!”
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We had a file created nearly 20 years ago with InDesign 2.0 Pre-Release and were not able to open it so far. Within one day I received a nearly fully recovered version (only the original fonts I need to find on my own) from David and the engineering team. Feedback on mails is really fast and the result is fantastic. Nobody from us believed that this old file can be brought back to life but those guys did it within no time.
After hours of searching the internet trying to find a solution to fix my file, and after several find pointing me to Markzware, I took the plunge and decided to give it a try! They were able to save the 40-page magazine I’d spent hours and hours on. They saved me, and I couldn’t be more grateful. In the event of another damaged file, Markzware will be my first stop, not my last resort. ~ Girl Scouts–Arizona
The file recovery service saved me hours of time recreating an InDesign file that became hopelessly corrupted. I would highly recommend!
A big thank you to markzware for providing this service.
If this company did not exist I would of lost an entire product catalogue. Thankfully the team managed to fix the file with only a few minor errors - a file which adobe deemed 'unrepairable' after having sent it to them first to try and fix.
Also, the process was very quick!
My nightmare scenario happened: I had completed my digital file, full of beautiful, hand-drawn graphics, and meaningful copy. As I was compiling it into one file, InDesign crashed. My entire file was corrupted, and I had foolishly not saved a backup before attempting to compile. I tried so many of the tips recommended on forums: saving the file as an .idml, trying to open the file as a copy, installing programs to try retrieving copies of old files... Nothing worked. Feeling defeated, I reached out to Markzware on Sunday, and no joke, they got back to me the very next day. I was able to get a majority of my file back, which saved me SO much rework. Thank you for working your magic David Dilling, you sweet angel tech! <3
Crashed file. Makes the hair stand on your neck and sick to your stomach. Especially if you are down to final corrections. They saved me days of work and walked me through each step. Crashed on Friday night and I was back up Monday morning. David is a wizard in the Gandolph order. Thank you!
Excellent work, fast and effective. The price is worth it.
i really appreciate your work
Thanks for for quick - and positive - response David, very much appreciated. You must get a lot of very thankful customers, like us…
Amazing!! My InDesign file suddenly crashed and I could no longer open it. Every time I tried it would crash. Markzware fixed my file as soon as they received it saving my final assignment for my degree! 5 months worth of work saved, thank you so much!!
With the Pandemic going on, I moved my workstation home... except for my external hard drive. Something went haywire and corrupted my InDesign file I had been working on for a month and all that work was lost, no backup. I sent them my file and they fixed it within a few hours. There definitely was some memory loss, but it saved me a ton of time not needing to recreate everything.