If you use Adobe Illustrator (AI) files, you might receive an error message like this:
“Adobe Illustrator Unknown Error Occurred” Message:
If you have a corrupt Illustrator file, Markzware may have a solution for you.
Markzware provides quality solutions to complex file recovery problems for desktop publishing workflows. The DTP File Recovery Service is an offering from Markzware that can help you to regain content from corrupt documents, including Adobe Illustrator.
Let Markzware assist you with your file recovery. Markzware’s DTP File Recovery Service has a proven track record for successful file recovery. Check out this video about the DTP File Recovery Service:
Illustrator File Not Opening – An unknown error has occurred – a solution
Markzware’s DTP File Recovery Service may be able to help you to resolve file recovery after you receive an Adobe Illustrator error message.
This simple-to-use service can provide you with some peace of mind. You can focus on other things, while Markzware addresses the file recovery issue.
Markzware helps you to preserve your content investment when DTP file integrity is compromised. Our service is able to recover legacy files and recent version files in a range of several different file formats.
How to use Markzware’s DTP File Recovery Service:
1. Pay the non-refundable File Analysis Fee.
(See the DTP File Recovery Service page.)
2. If the file recovery is successful (recovers 50% or more of the document), additional payment is due.
After paying, you will receive a link to our “bad file” submission form.
3. Compress the bad file and submit it (without fonts or images), along with the form.
(To begin the submission process, click the “Start the File Analysis” button on the DTP File Recovery Service page.)
Try our recovery service, if you receive one of the following
error messages that indicate a corrupt file:
• An unknown error has occurred
• Bad file format -39
• Cannot open file
• Database error
• Error code 4
• Error code 5
• Error code 6
• and others
The DTP File Recovery Service is affordable. You do not even have to purchase a subscription, to use the service.
Use Markzware’s DTP File Recovery Service
Markzware‘s DTP File Recovery Service can recover content from common native files for publishing, such as Illustrator, InDesign, and QuarkXPress. To learn more about our recovery service, please visit the DTP File Recovery Service page. More DTP solutions are available on the Markzware Products page.
The technicians who handle Markzware’s recovery service work late into the evening. You should receive a response, within about an hour or two after you submit the form. Outside of business hours, a reply can take up to 48 hours.
You only pay the Fixed File Fee when recovery is successful. (If the recovery technician is unable to recover your file, no charge is added to the minimal File Analysis Fee.) You can also read about Markzware’s File Recovery success stories from other DTP file users. If you have questions about Markzware’s DTP File Recovery Service, please contact Markzware today, by emailing firstname.lastname@example.org.
Did Markzware’s DTP File Recovery Service help you to recover an Adobe Illustrator file from an unknown error? Please leave a comment below. Feel free to also subscribe to the Markzware Mailing List and share with Markzware on
Adobe Illustrator Unknown Error Corrupt Your AI File? Recovery Service