Adobe InDesign CC & CS Data Recovery: DTP File Recovery Service

Markzware article and video about Adobe InDesign CC & CS data recovery via the DTP File Recovery Service:

Do you believe that the content in your Adobe InDesign CC or InDesign CS version file may be permanently gone? Your corrupt InDesign files could be recoverable, with Markzware’s professional InDesign data recovery service.

Markzware is dedicated to ensuring you have quality solutions for commercial printing, publishing, and graphic arts, including a reliable file recovery solution. Markzware’s DTP File Recovery Service can make the challenge of InDesign (or QuarkXPress) error messages less grievous and can access and return your content to you.

Let Markzware’s affordable service help you to recover InDesign files! Learn more, by viewing this video:

Adobe InDesign CC & CS Data Recovery: DTP File Recovery Service

Through a simple file submission process, Markzware’s DTP File Recovery Service can assist you with recovering your damaged InDesign files.

Using Markzware‘s DTP File Recovery Service
1. Pay the non-refundable File Analysis Fee. (See the DTP File Recovery Service page.)
2. You will receive a link to a form for submitting the “bad file”.
3. Compress the bad file and submit it with the form (no fonts or images, please). To begin the submission process, click the “Start the File Analysis” button on the DTP File Recovery Service page. If the service recovers 50% or more of the document, you can make additional payment.

Markzware can perform the recovery of the file in-house, with proven and new methods. The DTP File Recovery Service technicians are adept at accessing and safeguarding content during file recovery.

So you’ve received an InDesign file from a colleague or client; or even navigated to an old ID file on your own computer—only to find that the document is apparently ‘damaged’ and won’t open. The file has somehow become corrupted, and the software just doesn’t like it. Argh! Nightmare, right? …
No need to panic! Check out these nifty solutions for opening corrupted InDesign files…
Seek Outside Help!
If you’re still unable to open your InDesign file you might need to turn to the internet for help. There are a number of companies who will take your damaged InDesign files gladly and return them to you all lovely and bug-free.
Try out Markzware‘s service for fixing corrupt files.

– Grace Fussell, Graphic Designer & Design Writer,

DTP File Recovery Service Benefits
• use a single service for file recovery, eliminating the need for multiple recovery solutions.
• keep up-to-date on the status of your file’s recovery process.
• rest assured that Markzware will be diligent in helping you to recover your file.
• ease your burden, by getting assistance with the file recovery.
• save time, since the average turnaround for the service is brief.

DTP File Recovery Service by Markzware Can Assist with
Adobe InDesign CC & CS Data Recovery Despite This Error Message & More:

DTP File Recovery Service Assists with Adobe InDesign CC & CS Data Recovery After Error Messages

Customers are more likely to pay for a professional-looking document, when it is received within the time frame specified for the job. Markzware supports Adobe InDesign and QuarkXPress document users who need quick assistance with file recovery.

DTP File Recovery Service Provides Data Recovery After
Adobe InDesign CC & CS Apps Unexpectedly Quit:

DTP File Recovery Service Provides Data Recovery After Adobe InDesign CC & CS Unexpectedly Quit

Some InDesign and QuarkXPress versions that
Markzware‘s DTP File Recovery Service can recover:

• InDesign CC 2018
• InDesign CC 2017
• InDesign CC 2015
• InDesign CC 2014
• InDesign CC
• InDesign CS6
• InDesign CS5.5
• InDesign CS5
• QuarkXPress 2018
• QuarkXPress 2017
• QuarkXPress 2016
• QuarkXPress 2015
• QuarkXPress 10
• QuarkXPress 9
• QuarkXPress 8
• QuarkXPress 7
• and more

If you’ve received and InDesign error message, you’re not alone! Other Adobe INDD document users have had InDesign file problems and approached Markzware for a solution.

Error messages that hint at a damaged InDesign file include:
• a plug-in that supports the file format may be missing
• Adobe InDesign may not support the file format
• An unknown error has occurred
• Cannot open file because it was saved in a newer version of Adobe InDesign CC
• Cannot open the file
• Database error
• Error code 4
• Error code 5
• Error code 6
• The file is damaged and cannot be recovered
• and others

The Dual Nature of InDesign File Formats
When you create and save a file in Adobe InDesign, you’ll notice that the file has been given the extension .indd. INDD is the extension given to all InDesign files created in the standard way in any version of the design software, whether that’s InDesign CS3, CS4, CS5, CS6 or CC.
If you navigate to an InDesign file in your Finder (Mac OS) or Windows Explorer, you’ll also notice that the InDesign file has been classified in an additional way, under Kind. This indicates which version of InDesign the file was created in; in this case we can see that the file has been created in InDesign CC 2015.
indesign file format indd idml cc can’t open indesign file
It is this Kind categorisation that prevents you from opening a CC file in say CS5 or CS6. If you try to open it up, an error message will flag up, informing you that the file is not of a supported file type and cannot be opened in an older version of InDesign.


Markzware DTP File Recovery Logo Panel Horizontal 480x595
Damaged file elements can cause a corrupt InDesign document. If all else fails, you can request the DTP File Recovery Service to recover InDesign documents, whether in Creative Cloud or Creative Suite, for you.

How to Use Markzware‘s DTP File Recovery Service
• Pay the non-refundable File Analysis Fee. You make additional payment upon successful file recovery. (Pricing is on the DTP File Recovery Service page.)
• Compress the bad file and submit it with our “bad file” submission form, via the link we provide you. (No need to include fonts or images.)

The DTP File Recovery Service has a great success record and may be the solution to your file recovery issues. If you have questions about the service, please email

Markzware is also here to support you when you buy any of Markzware’s affordable DTP solutions, for which you can shop via the Products page. Come join your fellow industry members, in subscribing to the Markzware Mailing List and in socializing with Markzware on
and Google+.

Adobe InDesign CC & CS Data Recovery: DTP File Recovery Service

Title: Adobe InDesign CC & CS Data Recovery: DTP File Recovery Service
Published on: August 29, 2018
Patty Talley

Strategic Marketing Analyst at Markzware

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